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Shipping and Returns |
ShippingFree Shipping We are happy to offer free shipping when your order is over $75. Your order will be shipped using FedEx Ground, FedEx Home Delivery or USPS Priority Mail and arrive to your front door within 7-10 business days. Canada and International Shipping At this time, we only advertise shipments within the United States. If you live outside the United States, and are interested in purchasing aHa! Modern Living products, please contact us for a shipping quote. Our 30-day Money Back GuaranteeWe understand that shopping online can be a nerve-racking experience when you can't see what you're buying in person. No worries, you have 30 days to touch, smell, stare at and live with your purchases to decide if you want to keep them. If you're not happy for any reason, send it back to us free of charge and receive a full refund for the amount of the returned product.ReturnsWe love our products. We hope you do too. If you're not happy for any reason, no worries, you have 30 days to send back the item(s) in the original packaging and in unused condition for a full refund. For your convenience, we provide a pre-printed address label on your packaging slip to slap on the box we shipped your order in.
Damaged Or Defective Merchandise Please inspect your purchase as soon as it arrives. Shipping carriers like USPS and UPS require that damage claims on shipped items be made within 48 hours of your package arrival. Unfortunately, claims made after 48 hours cannot be processed. If for some reason there is damage or defect to your item, please notify us immediately. Call or contact us to arrange a return confirmation on damaged items. Gift Return Not happy with the gift somebody sent you? Don't feel guilty, it happens to all of us. Just call or contact us to arrange a return confirmation. Include the purchaser's name and order number along with your return, and indicate if you want an exchange, a gift certificate sent to you, or a refund sent to you or the thoughtful gift-giver. Environmental ResponsibilityJust as we promise to search for new products that are both stylish and eco-friendly, we promise to continually improve our shipping methods to reduce our carbon footprint.How We Do It Ship using USPS whenever possible Eco-friendly boxes Reused boxes and packaging material Minimal packaging required to ship your item(s) safely Have you heard? The United States Postal Service (USPS) has gone GREEN. Think about it...they already come to your door 6 days a week. Gift Wrap and Gift MessagingWe now offer gift wrapping on most our products for $4.00. You will be able to select which products you would like gift wrap and add a personal message to your gift recipient. |
